Shipping & Tracking
To make your waiting time as short as possible, we recommend you to choose business express delivery.
How can I keep track of the status of my order?
Please login to our website, and click on your log-in name at the top of the page. ON the left-hand side of the next page, click on “My Order”. Information about your order, such as your order number, and the date of dispatch can be found here.
Who will pay Custom duty or import tax?
We do not responsible for any custom duty or import tax. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
How do I track my order?
Option 1: You can track your package directly on the TRACK ORDER option with your email address.
Option 2: You can email our customer service to have tracking information.
Handling time
| Lens Type | Rx | Production Time |
| Frame Only / Non-RX | Non | 1-2 Business Days |
Single Vision / Near Vision Classic Lenses / Blue Light Blocking | SPH: +3.00 ~ -8.00 CYL: -0.5 ~ -2.00 | 1-2 Business Days |
| Other | 2-3 Business Days | |
| Progressive / Bifocal / Polarized / Others | Any | 3-5 Business Days |
| Tint | Solid Tint / Gradient Tint | 2-4 Business Days |
| Mirrored Tint | 3-5 Business Days |
Transit time
| Origin | Shipping Method | Estimated Delivery (after production) | Shipping Fee(USD) |
| United States | Standard Shipping | 12-21 Business Days | $6.95 |
| Advanced Shipping | 9-18 Business Days | $9.95 | |
| Express Shipping(UPS/DHL) | 6-12 Business Days | $19.95 | |
| Canada | Standard Shipping | 10-21 Business Days | $6.95 |
| Express Shipping(UPS/DHL) | 6-12 Business Days | $19.95 | |
| Australia | Standard Shipping | 12-21 Business Days | $6.95 |
| Express Shipping(UPS/DHL) | 6-14 Business Days | $19.95 | |
| United Kingdom | Standard Shipping | 11-21 Business Days | $6.95 |
| Advanced Shipping | 9-16 Business Days | $9.95 | |
| Express Shipping(UPS/DHL) | 6-12 Business Days | $19.95 | |
| Other Countries | Standard Shipping | – | – |
| Express Shipping(UPS/DHL) | 6-18 Business Days | $19.95 |
Notice: Orders placed between Feb. 04 and Feb. 12 will experience shipping delays due to holidays. The tracking information may not be updated timely.
Free Standard Shipping Policy
1. FREE SHIPPING ON USD 65+ (US/CA/SG/AU/GB)
2. Free shipping is calculated before shipping fees.
3. Limited to standard shipping.
4. Automatically apply without coupon code.